Copyright © 2021 Spectrum Brands. Check that the batteries have power, are inserted correctly into the battery pack, and that the battery pack is inserted correctly. The mounting plate is placing tension on the torque blade. Premis is a touchscreen smart lock that works with Apple HomeKit. 00 Yale Security B-YRD256-ZW-RX-619 Yale Assure Lock SL with Z-Wave with Ridgefield Works with Ring Alarm, Smartthings, and … Obsidian may not be locking due to a misalignment with the door, door frame, and/or strike. Remove the interior assembly from the door. AMAZON. Style Traditional. Overall, especially at the initial discounted price when this lock first came out, this lock has been very solid. For information on how to change your batteries, please see the installation guide. Part Nr: 919TRL-11PS. Kwikset 99190-003 Contemporary Premis Touchscreen Keyless Entry Smart Deadbolt Door Lock Works with Apple HomeKit Featuring SmartKey Security, Satin Nickel 3.5 out of 5 stars 50 $199.99 $ 199 . The Kwikset Premis Smart Lock is compatible with Apple HomeKit™ technology - which allows you to "talk to unlock" your door using Siri® on your iPhone®, iPad® or iPod® touch with iOS 9.3. The Obsidian will automatically ‘hand’ the first time it powers up. Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and you’ll be entered to win one of our latest products. Also, please know that our Support Team is happy to walk you through troubleshooting over the phone. To improve the touchscreen response, please perform a factory reset on the lock and then re-pair the lock to the Kwikset Premis App. As a test, rotate the turnpiece on the deadbolt so the latch is retracted (unlocked), and close the door. Premis. Obsidian may not be locking if the bolt hole on the door frame is not deep enough. The door handing process was not executed during installation. Experience Kwikset products from the people who know them best. On my Smartcode Touchscreen, the touchscreen is unresponsive Three possible issues: Screen activation To activate the screen, use one of the three options below: 1. Troubleshooting Resetting the Lock Installation Door Jamming and Door Handing Touchscreen Battery. Perform the manual door handing process, following the instructions inside the Installation and User guide. You can enter your home with the convenience of keyless entry using Siri voice commands, the Premis App, or … Security on the outside, convenience on the inside. Explore a world of innovations. Option 1. Security on the outside, convenience on the inside. SecureScreen is enabled. Touch the screen with your palm or the back of your hand until the digits illuminate. Kwikset SmartCode 916 Touchscreen Electronic Smart Lock Deadbolt. (The ‘handing’ process allows the lock to determine which direction to extend the deadbolt.) Program at least one user code and test the Lock symbol again. Latch Type ? If you have … All Rights Reserved. Perform the manual door handing process Compatibility Information. Touch screen with three or more fingers until digits illuminate.One-second pauseThe lock requires a one-second pause immediately after locking or unlocking before the touchscreen will re-activate. Read helpful reviews from … Premis is an Apple HomeKit (only) enabled touchscreen smart lock. Touch lower left area of screen (where Checkmark is located) until digits illuminate.3. Explore a world of innovations. If it is still unable to rotate, loosen the screws on the mounting plate and reposition the plate so there is no tension on the cylinder torque blade. Securely lock your door with Weiser's Premis touchscreen smart lock. Explore a world of innovations. Use one of the three options below to activate the touchscreen. Kwikset Premis touch screen smart lock. This is useful if the lock is being moved to a different door 99 Kwikset Premis Touchscreen Smart Lock w/Arlington Handleset (Venetian Bronze) 3.9 out of 5 stars 20 With the Premis App With the Touchscreen Auto-Lock. Shop Kwikset Premis Venetian Bronze Single-Cylinder Deadbolt 1-Cylinder Smartkey Electronic Deadbolt Lighted Keypad Touchscreen in the Electronic Door Locks department at Lowe's.com. Kwikset 919CNT SMT Premis Contemporary Touchscreen Smart Lock with SmartKey. Touch screen with palm or back of hand until digits illuminate. The Obsidian may not have been ‘handed’ properly. The door handing process was not executed. Option 3. Products which inspire assurance and delight when you need it the most. For more information on how to address misalignment, please see the installation guide. $89.99. On my 264 deadbolt, the door can be locked with the Kwikset button, but the User Code will not unlock the door. Satin Nickel, 9GED22000-001-US15 4.0 out of 5 stars 10. It is a one-touch locking motorized deadbolt. Or, the Obsidian might be jamming. Kwikset's Premis smart lock includes all these features, wrapped in a nice design and quality build. On my Smartcode Touchscreen, the touchscreen is unresponsive. If using a smart device, hold the smart device close to the Kevo deadbolt and touch the lock. Tamper Resistant Cover Use Siri voice control to check lock history; remote access to monitor, lock, and unlock from anywhere using the Kwikset Premis iOS app and Apple TV (4th generation or newer) or HomePod For detailed instructions on how to connect the cable, please see the installation guide.HELPFUL TIP: When waking up the Obsidian, it’s best to touch the screen with multiple fingers, your palm, or the back of your hand until you hear a beep or the screen lights up. Obsidian will not lock if your batteries are too low so as to prevent accidentally locking you out. Finish Backset ? If needed, the door handing process can be initiated manually. Make sure the bolt hole on the door frame is at least 1” deep. This is indicated by the “X” pattern flashing three times with three beeps. Kwikset Premis Compatibility. Designed to help you look after your home and family — even when you're away. Place the battery cover onto the interior assembly, making sure to align the turnpiece with the shaft. Check that the bolt hole is deep enough for the bolt to fully extend. Three possible issues:Screen activationTo activate the screen, use one of the three options below:1. Replace with the new tapered latch that came with the lock and reinstall the lock. Rotate the turnpiece 180° clockwise (you will need to use force when rotating the turnpiece, and you will hear it click). Premis is a touchscreen smart lock that works with Apple® HomeKit™. Three possible issues:Screen activationTo activate the screen, use one of the three options below:1. Finish: The Kwikset 919 Premis Touchscreen Electronic Deadbolt comes in Satin Nickel (US15) and Iron Black (514) finish. Perform the manual door handing process in the Installation Guide. Option 2. Kwikset 99160-020 Smartcode 916 Traditional Smart Lock Touchscreen Electronic Deadbolt Door Lock with SmartKey Security and Z-Wave Plus, Satin Nickel 3.8 out of 5 stars 607 $179.00 $ 179 . For 915 – See page 12 here. Weiser Premis Touchscreen Smart Lock Compatible with Apple HomeKit Satin Nickel. 3. If you need to re-hand the lock, please see the installation guide or watch the manual door handing process video. Security on the outside, convenience on the inside. ... Premis is designed to help you look after your home and family—even when you're away. Kwikset. It is a one-touch locking motorized deadbolt. Make sure the hole in the door frame is drilled at least 1” (25 mm) deep. Release button once battery pack is installed. Adjust the tab of the lower strike (for your knob or lever) to help align the upper latch and strike so that the latch bolt enters the strike when the door is locked. 7 possible reasons: The hole in the door frame for the latch bolt is not drilled deep enough. User Codes About User Codes Mastercode Adding a User Code at the Lock Deleting a User Code at the Lock. If your smart device doesn't vibrate, and the Bluetooth symbol (located at the top of your screen) doesn't flash, this is an indication that there is no Bluetooth communication. Halo Touch . Remove the battery pack. Make sure the latch bolt can operate smoothly with the key and reinstall the interior assembly. Premis Touchscreen Smart Lock Satin Nickel Single Cylinder Electronic Deadbolt featuring Juno Passage Knob. Sophisticated, modern hardware styles with simple, unique details. For countries outside the U.S. and Canada, please visit our International contact page. Free shipping . See how the Premis app works with Apple Homekit and Siri voice commands. Success: flashing checkmark symbol and single column of digits. You can … The status LED will flash red and green. Designed to help you look after your home and family — even when you're away. Best Buy has honest and unbiased customer reviews for Kwikset - 919 Premis Bluetooth Touchscreen Smart Lock - Satin nickel. Round Corner? Kwikset 919CNT SMT Premis Contemporary Touchscreen Smart Lock with SmartKey . Beautiful, transitional hardware styles with simple, unique details. Designed to help you look after your home and family — even when you're away. Kwikset Premis Touchscreen Smart Lock Venetian Bronze Single Cylinder Electronic Deadbolt featuring Juno Hall/Closet Knob $ 221 68. Experience Kwikset products from the people who know them best. Innovation. Why is My Kevo Smart Lock Is Unresponsive. Weiser (by Kwikset) Premis Electronic Touchscreen SmartKey Deadbolt Lock, Works with Apple HomeKit, Siri Voice Control, Apple TV. Securely control your door with the Kwikset Premis touch screen smart lock. If the latch being used is from an older lock, it will likely not have a tapered latch bolt. This feature ensures that there are fi ngerprints on all digits so that codes cannot be identifi ed by examining the touchscreen for fi ngerprints. No user codes are programmed. Make sure the lock is programmed with at least one User Code and that the User Codes are not disabled. It is a 1-touch locking motorized deadbolt. Read honest and unbiased product reviews from our users. Classic, traditional hardware styles with simple, unique details. Remove the lock from the door, including the old latch. Get Everything You Need (2) Google Nest Hub Charcoal (408) If you have to push, pull or lift the door to get it to close, adjust the position of the lower strike. If desired, this feature can be disabled by turning switch #4 to the off position. This lock feature a smooth touchscreen with Kwikset's patented SecreScreen™ technology to prevent code detection from … Part Nr: 919CNT-514S. The lower latch and lower strike (for your knob or lever) are misaligned, putting too much load on the deadbolt latch. It is a 1-touch locking motorized deadbolt. Kwikset 919TRL-S Premis Touchscreen Smart Lock Single Cylinder Deadbolt with Bluetooth and Apple Build. Kwikset 99190-001 Premis Traditional Arched Touchscreen Keyless Entry Smart Lock Apple HomeKit Featuring SmartKey Security … If it cannot rotate to the vertical position, the clutch has become disengaged. You can enter your home with the convenience of keyless entry using Siri voice commands, the Premis App or with your … Premis is a touchscreen smart lock that works Premis is a touchscreen smart lock that works with Apple HomeKit. All Rights Reserved. … SmartCode deadbolts require a tapered latch bolt for ease of operation. Classic, traditional hardware styles with simple, unique details. This will re-engage the clutch. Kwikset 99190-003 Contemporary Premis Touchscreen Keyless Entry Smart Deadbolt Door Lock Works with Apple HomeKit Featuring SmartKey Security, Satin Nickel 3.5 out of 5 stars 45 $183.75 $ 183. When you buy a Kwikset Contemporary Premis Touchscreen Smart Lock Works with Apple HomeKit online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered.Read customer reviews and common Questions and Answers for Kwikset Part #: 919CNTPREMISSMTCP on this page. Touch lower left area of screen (where Checkmark is located) until digits illuminate.3. $219.28. Failure: flashing “X” pattern Remove battery pack. 1. The clutch is disengaged. Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and you’ll be entered to win one of our latest products. 2. For 916 – See page 12 here. $101.00 + shipping . Kwikset 919TRL SMT Premis Touchscreen Smart Lock with SmartKey . For detailed instructions on how to change the batteries, please see the installation guide.If the issue remains, check that the cable between the keypad and the interior is connected with the proper alignment and completely inserted. Finish. Find helpful customer reviews and review ratings for Kwikset 99190-001 Premis Traditional Arched Touchscreen Keyless Entry Smart Lock Apple HomeKit Featuring SmartKey Security in Satin Nickel at Amazon.com. Beautiful, transitional hardware styles with simple, unique details. Press and HOLD the Program button while reinserting the battery pack. Only 15 left in stock - order soon. Touch screen with palm or back of hand until digits illuminate.2. Touch the lower left area of the screen (where the Checkmark symbol is located) until the digits illuminate. To improve the touchscreen response, please perform a factory reset on the lock and then re-pair the lock to the Kwikset Premis App. With so many smart gadgets already in my home, like lights, a vacuum, a space heater, adding a smart lock seems to make sense. The deadbolt latch and strike are misaligned, causing the latch to bind. Attempt to rotate the turnpiece on the interior assembly to the vertical position. $80.00 + shipping . Check that the door closes properly so that when the deadbolt is extended, it is going into the bolt hole and not hitting the deadbolt strike or door frame. This is indicated by the Checkmark and Lock symbols flashing simultaneously five times with five beeps. If needed, restore the lock’s default settings. I have a Kwikset Premis on our rear entry door but wanted a Homekit lock for the front door that was not touch screen given it gets direct sunlight all morning and I don't think a touch screen would last. on sale for $203.70 original price $440.00 $ 203.70 $440.00. A: Answer Kwikset Model# 99190-001 919 Premis Bluetooth Touchscreen Smart Lock in Satin Nickel can be controlled remotely only if the user has the Apple TV generation 3 and iOS 9.2 or iPad with iOS 10.0 or higher under the same icloud account as the Premis. Sophisticated, modern hardware styles with simple, unique details. Adjustable 2-3/8 or 2-3/4 Inches? Make sure the User Code is correct and that the Kwikset button is pushed after entering the User Code. Align the turnpiece with the torque blade and reinstall the interior assembly on the door. Adjustable 2-3/8 or 2-3/4 Inches? Products which inspire assurance and delight when you need it the most. The clutch is disengaged. Fully remove hand from screen until the Checkmark or Lock symbol turns off, and then activate the screen again.Touchscreen lockoutIf three incorrect codes were entered within one minute, the touchscreen will lock for 60 seconds.. For countries outside the U.S. and Canada, please visit our International contact page. Call technical support for further troubleshooting. The latch bolt will extend and retract to learn the orientation of the door. Compatible with Apple HomeKit for access using … Designed to help you look after your home and family — even when you're away. Attempt to lock and unlock the door with the key. Finish Backset ? Verify that the lock can be operated smoothly with the key while the interior is removed. The wrong deadbolt latch is installed. Kwikset Z-Wave SmartCode Satin Nickel Single Cylinder Electronic Deadbolt featuring Juno Hall/Closet Knob $ 199 34. Press the Program button once more. Test the key again. Remote capability. 75 Other Important Safeguards Write a Review It features patented SecureScreen technology to prevent code detection from fingerprints on the touchscreen. Touch screen with palm or back of hand until digits illuminate.2. Copyright © 2021 Spectrum Brands. If there are no codes in the lock, the lock symbol will not lock the door. Style Modern. Kwikset Premis is a touchscreen smart lock ideal for home owners who use an Apple iPhone (iPhone 4s or higher), iPad (iPad 2, iPad or newer) or any Apple product (iPad mini or iPad touch 5 th generation or newer). If the door still won’t unlock, use a key to unlock the door. The Kwikset Home. The battery is too low to lock the door. Browse Smart Locks. Remove the batteries and replace with a fresh set. View and compare all smart locks. It is a 1-touch locking motorized deadbolt. Make sure the cables are properly connected, and make sure the batteries are new and installed correctly. Finish. Touch lower left area of screen (where Checkmark is located) until digits illuminate. Also, please know that our Support Team is happy to walk you through troubleshooting over the phone. Kwikset 915 Contemporary SmartCode Touchscreen Electronic Deadbolt and San Clemente Single Cylinder Handleset Bundle, in Satin … There are three possibilities: SecureScreen is an added-security feature that displays random digits before you enter a user code to unlock the door. If it is unable to rotate, remove the interior assembly from the mounting plate. The mounting plate is placing tension on the torque blade. Remove battery pack a misalignment with the Premis App works kwikset premis touchscreen unresponsive Apple HomeKit for access using … the. Make sure the bolt hole on the door handing process if needed, restore the lock can be initiated.... Added-Security feature that displays random digits before you enter a User Code kwikset premis touchscreen unresponsive the symbol... 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( unlocked ), and you will hear it click ) Single column of digits is by! The initial discounted price when this lock has been very kwikset premis touchscreen unresponsive 919CNT SMT Premis Contemporary smart. Been very solid $ 203.70 original price $ 440.00 $ 203.70 kwikset premis touchscreen unresponsive price $ 440.00 $ 203.70 price... To re-hand the lock ’ s default settings and installed correctly Kwikset 919TRL-S Premis Touchscreen smart lock Bronze... Not disabled torque blade a test, rotate the turnpiece, and you will hear it )! Activationto activate the Touchscreen the most three options below:1, please see the installation.! Replace with a fresh set 5 stars 10 to unlock the door to align the on.