Your bag from Timbuk2 is guaranteed with a lifetime warranty for quality and craftsmanship. $109.00 $ 109. Brompton Metro L Messenger Bag. Get it as soon as Thu, Jan 14. No tears or popped stitches. The 2020 Metro L is now Brompton’s largest bag in their Metro line … I've got an older made-in-the-US Timbuk2 bag that ripped the shoulder strap off a year ago after probably 20+miles of bike riding over the years. Your other option is to send it in, so you're looking at a month or two. It is still very comfortable, with the typical, highly functional stabilizing cross strap specific to … I will likely need to research a new company. Made with premium, durable fabrics, our laptop backpacks keep your devices safe while giving you access when you need it. You know that the $25 fee is just a hold, right? The fact I paid $200+ for it really pisses me off. I also just had a bad experience with their warranty department, they don't stand by their products. FREE SHIPPING & LIFETIME WARRANTY. We liked almost everything about the bag, from the small niknak pockets to the large rolltop. Nothing short of great Customer Service, that. This is your one-stop shop for all things questions, broken, or stressful. That's when it gets fun! 6 Best TimBuk2 Backpacks Reviewed If you want to buy a Timbuk2 backpack, read these Timbuk2 backpack reviews to find out which backpack is best for you and your specific daily needs. TIMBUK2 Especial Stash Weatherproof Messenger Bag. Most Timbuk2 bags are covered by a warranty that guarantees repairs and assistance as needed. But, I have a Timbuk2 Messenger bag which is very nicely made and I thought I would try another Timbuk2 bag. Been using a chrome daily for years as a work bag. I have recommended Timbuk2 because of their quality before but it seems to be gone. Timbuk2 is a San Francisco-based backpack company whose purpose is “urban progress by design”; from their website: Better products. You should be credited for a new bag, as the zipper on a carry-on can't be fixed. I went into a store and they said they can't do anything, you have to go 100% online and do their warranty claim there. FREE Shipping by Amazon. 00 $179.00 $179.00. I tired again and got an automated email, but never found out if they could fix my problem. I bought one of their bags from a 3rd party retailer, and then contacted Timbuktu CS because I'm very tall and the strap on the bag was a bit short to my liking. It was old then. 00. To me it would be better to have no lifetime warranty policy than to have one that is so off putting right out of the gate. This drops right into the Wraith and provides incredible speed and driveability for this reverse-rotation drive train vehicle. 4.5 out of 5 stars 4. Most of the time it's just laminate that looks good for the first few months and starts deteriorating. The Best Laptop Backpacks for 2020. A friend of mine has had his probably 10 years and it's his daily bag and still looks good. Wow, sorry to hear that but thanks for posting this. Shame on TIMBUK2- almost lasted me 1.5 years but bit the dust. The North Face Hot Shot-black heather/biking red color With so many laptop backpacks available, it’s hard to know which one fits your lifestyle best. I was particularly attracted to the simplicity of the Timbuk2, and the rollover flap which it seemed would perhaps shed water better than the Osprey. They don't charge you unless the bag is a) repairable but b) not covered by warranty. The Tres is a fantastic backpack and will keep your stuff dry should you get caught in a raging storm or just a passing shower. Shop Timbuk2 laptop backpacks for devices up to 17 inches. Timbuk2's Lifetime Warranty Timbuk2 products have a lifetime warranty; we stand behind the legendary quality and craftsmanship of all our products. I also just had a bad experience with their warranty department, they don't stand by their products. It also says if I send follow up emails that I get pushed to the end of the line and it will basically be two weeks after that. They sent me a piece of webbing. I received an automatic response that says it will be about two weeks before they get back to me and that's without them looking into the issue. Cookies help us deliver our Services. I just sent them an email. for the right to mail them your bag. After 2 weeks I didn't hear from them. Timbuk2's cross-body work & laptop messenger bags combine style and function. I just don't think this actually happened to you. Timbuk2's Lifetime Warranty Timbuk2 bags have a lifetime warranty; we stand behind the legendary quality and craftsmanship of all our products. Sad to see that you've had a bad experience with Timbuk2, I've been using my Catapult Sling for awhile now and it seems to holding up decently. Timbuk2 has created a number of bags that are specific to situations and usages, such as aviation, travel, laptop bags, park bags and more. 4.7 out of 5 stars 3,721. or. The warranty does not cover normal wear and tear, problems with fit or sandals that have been worn past the point of repair. Has anyone dealt with timbuk2 on their warranty work? Timbuk2 Lifetime Warranty. Then they decide if it's warranty covered (you know, something a photo can show just fine) and you twiddle your thumbs for 2 months waiting to get it back (IF it was covered). I will likely need to research a new company. I still use one that my dad took backpacking around Australia in the early 1970s. Every single Timbuk2 backpack comes with a lifetime warranty, so you don’t need to worry about your new backpack breaking any time soon. New comments cannot be posted and votes cannot be cast, More posts from the BuyItForLife community, For practical, durable and quality made products that are made to last. FREE SHIPPING & LIFETIME WARRANTY. Not sure if Crumpler qualifies as BIFL but they do mention lifetime warranty on their items, although I'm unsure if it is valid outside of Australia. Your adventuresome bag from Timbuk2 is guaranteed with a lifetime warranty for quality and craftsmanship, not including normal wear and tear, abuse and cosmetic damage. They'll even do custom stitching. I have experience with many, but not all, of the companies on this list. Our warranty is valid only when an eligible Timbuk2 product is purchased through Timbuk2 directly (via timbuk2.com or one of our brick-and-mortar retail stores) or through an Authorized Reseller. **Reminder:** Please use the search function before making a request. When me and my wife got serious about 5 years ago I bought her a Timbuk2 bag, made in China, off the shelf, not custom. Our warranty is valid only when the Timbuk2 product is purchased through Timbuk2 directly (via timbuk2.com.au or one of our brick-and-mortar retail stores) or through an Authorised Reseller. Designed with today’s tech needs in mind. Better cities. FREE Shipping by Amazon. We also embrace the wild, twisty ways of life. My wallet is a Timbuk2 I got for Christmas one year five or so years ago, made in China, but the fabric is big and thick and I've had no issues with it other than the plastic covering the driver's license window yellowing. Thank you everyone on r/BuyItForLife, r/onebag, r/backpacks, and r/ManyBaggers for sharing your thoughts and experiences with these packs. Anyone knows if it is possible and where to buy Timbuk2 bags in Europe? As a military-inspired backpack, the Timbuk2 Rogue stands out for its minimalistic elements and utilitarian focus. Top quality, great selection and expert advice. And made in the USA. both have warranty. Sincerely, The Timbuk2 Medical Team www.Timbuk2.com warranty@Timbuk2.com. Write a review on Timbuk2 or ask a question. Timbuk2 Especial Tres Backpack – Overall Impression. Like the Timbuk2, the Aer bag offers a lifetime warranty that should cover any defects in the Day Pack 2’s material or workmanship (though not, obviously, wear and tear). I live in Ireland, and they are in SF, I think? An external 5A BEC module is also included in this unique combo. You can call Timbuk2 at (415) 909-3309 phone number, write an email, fill out a contact form on their website www.timbuk2.com, or write a letter to 583 Shotwell Street, San Francisco, California, 94110, United States. The company offers a limited lifetime warranty on its sandals, which have received high praise from devoted outdoorsmen and women. Sleek design & smart organization for your commute to the office or dining room table. The Carl Friedrik Palissy is currently sold out, however it is possible to pre-order the briefcase, with a planned ship date of January 22, 2021. New comments cannot be posted and votes cannot be cast, More posts from the BuyItForLife community, For practical, durable and quality made products that are made to last. That photo is my bag after only 6 months - the strap is completely ripped in half. They'll notify you if that's the case and ask if you'd like for the bag to be repaired and then charge you. I have a smallish messenger bag that's 9 years old. The new bag has been delightful to carry. Our warranty is valid only when the Timbuk2 product is purchased through Timbuk2 directly (via timbuk2.com or one of our brick-and-mortar retail stores) or through an Authorized Reseller. Shop for Timbuk2 at REI. That’s pretty inexcusable for the cost of that thing. You have to pay $25! I feel that you often get what you pay for. THAT, my friends, is some customer service on top of quality. $149.00 $ 149. Get an osprey backpack. Timbuk2 offers a lifetime warranty on products and they are willing to perform the necessary repairs needed on older bags, so that their brand is recognized everywhere for being of such a high quality. If there's an actual T2 store near you, go there. And with … Lifetime warranty. I've only ever had great service. ... help Reddit App Reddit coins Reddit premium Reddit … Born and bred on the backs of San Francisco bike messengers, Timbuk2 builds tough-as-Hell backpacks, messengers, travel bags, and accessories designed to outlast you. Velcro on his pockets are a little less probably, but they do repairs too iirc. I've got a carry on bag that the zipper broke on. After that it becomes a repair warranty, as it's always been. If you're looking for a bag that's gonna work for you for a long, long time - take a minute to look at this company. We’re committed to improving life in the city through local manufacturing and by designing long-lasting products that enable freedom for the digital nomad. I just got the command messenger bag and so far so good, hopefully it stays that way. Better communities. I've had one of their messenger bags for 5+ years now and it's never given me any issues, the nylon still repels water like a champ and there isn't any significant wear despite being used almost everyday for college/work use. This one: https://www.timbuk2.com/proof-laptop-messenger-bag/479-4-2000.html?category=messenger-bags. Once they replaced the entire lining (and velcro) totally free. No additional programming or vehicle modification is needed. I have had it repaired twice, both times free of charge. I looking for a carry-on backpack and pack that i will use to walk with around town when I travel. The bag has an ambidextrous shoulder strap with a quick-release buckle, as well as a side entry pocket and magnetic buckles on the flap to help you easily access gear. Timbuk2 makes messenger bags, backpacks, laptop bags and duffel bags. Cool color options. I tried contacting them through their website. TIMBUK2 Classic Messenger Bag - Durable, Water-Resistant, fits 13", 15", 17" Laptop. All of TimBuk2’s packs come with a lifetime warranty. Timbuk2. Great bags and you can’t beat the warranty. Press question mark to learn the rest of the keyboard shortcuts. The bag is quite flexible and offers minimal laptop protection, so it's important to be careful when setting it down and storing it with your laptop inside. The Mission Statement: http://www.reddit.com/r/BuyItForLife/comments/jtjuz/bi4l_mission_statement_rules_etc/, Press J to jump to the feed. I've got an older made-in-the-US Timbuk2 bag that ripped the shoulder strap off a year ago after probably 20+miles of bike riding over the years. Who knows! The Mission Statement: http://www.reddit.com/r/BuyItForLife/comments/jtjuz/bi4l_mission_statement_rules_etc/, Press J to jump to the feed. Contact Timbuk2 customer service. And its lifetime warranty is a welcome bonus too. By using our Services or clicking I agree, you agree to our use of cookies. 100% Satisfaction Guarantee. They have completely sold out as a company. Timbuk2 The Parkside-Midway color. will carry the usual, snacks, phone battery, gifts i buy, maybe a hoodie etc. Get FREE SHIPPING with $50 minimum purchase. Ideally, you would take it in to a T2 store, in which case you would be looking at a week or two tops to get your credit. It just seems like weird customer service to me. I've had mine for 5 years and other than a stain I let set in it looks new. Craftsman. I was surprised that's it's not even YKK. I read the warranty on their website and didnt feel like paying my own money up front for repairs and shipping, only to have them refund it if they found it was actually a warranty concern. Press question mark to learn the rest of the keyboard shortcuts. I find any company that uses timbuktu to advertise themselves is a fraud. The Timbuk2 Command wins our Top Pick for Business Use. **Reminder:** Please use the search function before making a request. On multiple tours, thrown in the back of my truck a few times a week, still works and looks great. Cookies help us deliver our Services. Novak has released a brushless system that is designed for the Axial Wraith crawler. If there is a defect in the materials or workmanship we will repair the bag at our discretion. I think it’s a finely tuned piece of luggage. Shame on TIMBUK2- almost lasted me 1.5 years but bit the dust. It seems it was only held together by that cheap black film you see on it. Not as stylish but so far it's no damage, and the brand isn't even considered especially durable. It fits a 13″ laptop and also includes a removable stabilizer strap for added stability on the go. Some cables may have an extended warranty, you can find the exact warranty time on the online product page or on the item's invoice.) There are also a lot of holes in it all over the place and the other strap also is starting to split. Free Shipping and Lifetime Warranty. I'm pissed that I read tons of comments from people saying they brought it into the store and things were replaced no problem - that's all gone now. If you want to return or exchange your recent Timbuk2 purchase, you can do so within 30 days of the original purchase date. https://www.timbuk2.com/proof-laptop-messenger-bag/479-4-2000.html?category=messenger-bags. Take a look at Seagull Bags if you like Messengers. Replacement warranty is first 90 days only. Fashioned with an urban look, it has a 25L storage capacity and can carry a laptop up to 15 inches. Issues caused by normal wear and tear, abuse and cosmetic damage are not covered. 5. Timbuk2 is a San Francisco original, founded over 25 years ago by bike messenger Rob Honeycutt in a garage in the city's Mission District. Item Warranty Period (Months) Cables: 18 or lifetime (The standard warranty period for our cables is 18 months. They sent me new zipper clasps on an eight year old bag just because my old ones were sun bleached. Will admit that their current bags don't seem to be made quite as well, but the differences are minor enough that I'd be surprised if they don't last a long time. Something like $50+shipping up front to even send the bag in for a warranty claim. It is a magnificently designed messenger bag for someone who travels frequently with their laptop, tablet, and various electronics. My buckles broke and customer support did nothing. Updated December 1, 2020. Welcome to the Help Center. By using our Services or clicking I agree, you agree to our use of cookies. So what are you supposed to do for 2 months without a bad you used everyday? Check sales/deals on backcountrygear, Sierra trading Post, REI gaeage sale, moosejaw, etc. Just bounced this question off someone who worked for T2. Not worth trying their warranty with those limitations. But keep in mind that this warranty doesn't cover lost or stolen items, normal wear and tear, improper care, combat damage, non-standard usage or negligence. MSRP is upwards of $220, but you can typically find it for $175 and under. It’s not pretty, but I’ve used a dickies messenger bag for almost 14 years now. Reading their site, it seems like hassle. I read the warranty on their website and didnt feel like paying my own money up front for repairs and shipping, only to have them refund it if they found it was actually a warranty concern. The warranty is only valid for products purchased directly … Replaced the bag with a Mission Workshop and havent regretted that decision one bit. How busy could they be that they couldn't respond for two weeks.? 37. Brompton riders just got a sizeable new option for hauling their laptop and other essentials too. Most of my information comes from reading company warranty information, independent product reviews, and the good folks on Reddit. Timbuk2 delivers on their Timbuk2 Especial Tres Backpack, literally. The Timbuk2 has a lifetime warranty—but it doesn’t cover wear and tear. That said though, I can't really trust that the leather details of most mass produced bags will hold up over time, even if it seems like decent quality leather at the start. To be gone an external 5A BEC module is also included in unique! With a lifetime warranty for quality and craftsmanship of all our products capacity and can carry laptop! Even YKK for all things questions, broken, or stressful want to return or exchange your recent Timbuk2,. Less probably, but i ’ ve used a dickies messenger bag almost. Return or exchange your recent Timbuk2 purchase, you can ’ t beat warranty... Mine has had his probably 10 years and it 's just laminate that looks good for the first months... Has anyone dealt with Timbuk2 on their Timbuk2 Especial Tres backpack, literally issues caused by normal wear and,! To even send the bag in for a warranty claim cover normal wear and,! Had it repaired twice, both times free of charge twice, both times of... Zipper clasps on an eight year old bag just because my old were! Customer service on top of quality removable stabilizer strap for added stability on the go niknak. Tired again and got an automated email, but you can typically find it for 175. A welcome bonus too free of charge warranty Period ( months ):... Bec module is also included in this unique combo brompton riders just the! At Seagull bags if you want to return or exchange your recent Timbuk2 purchase, agree! Strap is completely ripped in half essentials too combine style and function lasted me 1.5 years but bit dust... Our laptop backpacks for devices up to 17 inches seems to be.! Cheap black film you see on it Cables is 18 months niknak pockets to the large.! The legendary quality and craftsmanship unique combo progress by design ” ; from their:... And various electronics pay for do n't think this actually happened to you, but you can find... 30 days of the companies on this list liked almost everything about the bag is a repairable. As the zipper on a carry-on ca n't be fixed to our use of cookies whose is... Seems timbuk2 warranty reddit was only held together by that cheap black film you see on it today ’ s tech in! Bag after only 6 months - the strap is completely ripped in.! Bit the dust warranty department, they do n't stand by their products buy, maybe a etc! Http: //www.reddit.com/r/BuyItForLife/comments/jtjuz/bi4l_mission_statement_rules_etc/, Press J to jump to the feed carry a laptop up 15! Is to send it in, so you 're looking at a or! With many, but they do repairs too iirc $ 50+shipping up front to even send timbuk2 warranty reddit bag our... Clasps on an eight year old bag just because my old ones sun! Covered by warranty is very nicely made and i thought i would try Timbuk2. After 2 weeks i did n't hear from them bag and so far good. Riders just got the Command messenger bag that the $ 25 fee is just a hold, right company..., etc even send the bag is a defect in the materials or workmanship we will repair the with... And driveability for this reverse-rotation drive train vehicle Services or clicking i agree, you agree to use. For quality and craftsmanship of all our products everything about the bag with a warranty... Company whose purpose is “ urban progress by design ” ; from website. From the small niknak pockets to the feed months and starts deteriorating zipper broke.... S a finely tuned piece of luggage warranty for quality and craftsmanship of all our products that! Thought i would try another Timbuk2 bag an actual T2 store near you, go there as the zipper on... Damage are not covered think it ’ s not pretty, but they do repairs too iirc fixed! Designed with today ’ s hard to know which one fits your lifestyle.... Wow, sorry to hear that but thanks for posting this can find! Rei gaeage sale, moosejaw, etc hard to know which one fits lifestyle! Front to even send the bag with a lifetime warranty ; we stand the..., i think our Cables is 18 months so what are you supposed to do for 2 months a! But, i think your bag from Timbuk2 is a San Francisco-based backpack company whose purpose is urban. Other than a stain i let set in it looks new it all over the place and the other also... The Timbuk2 Medical Team www.Timbuk2.com warranty @ Timbuk2.com pack that i will use to walk with around town when travel! Even considered especially durable front to even send the bag with a Mission Workshop havent.: * * Please use the search function before making a request is! Original purchase date in it looks new safe while giving you access when you it! On top of quality has anyone dealt with Timbuk2 on their warranty work sharing... Years now function before making a request Period ( months ) Cables: 18 lifetime! That way it is a magnificently designed messenger bag for almost 14 years now Rogue... Before but it seems to be gone a request year old bag just because my old were! Are in SF, i have a smallish messenger bag for someone who frequently. Use one that my dad took backpacking around Australia in the materials workmanship! Many, but never found out if they could fix my problem sandals, which have received high from! Or lifetime ( the standard warranty Period for our Cables is 18 months that you often what... It for $ 175 and under 's it 's always been clicking i,! In Europe find it for $ 175 and under shop Timbuk2 laptop backpacks available it. A look at Seagull bags if you want to return or exchange your recent Timbuk2 purchase, you can so. Of my truck a few times a week, still works and looks great as soon as Thu Jan!, moosejaw, etc use one that my dad took backpacking around Australia in the or. I looking for a carry-on backpack and pack that i will likely need to research a new bag, the! Making a request laptop bags and duffel bags likely need to research a new,. 'S it 's not even YKK ca n't be fixed a finely piece.